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Outlook Correspondence Tips

Configuration  Correspondence  Attachments  Management  Special Features  Keyboard Shortcuts 

How do I create a new message?

  • Either click on the New Mail button at the top of Internet Mail, or select the Mail -> New Message menu item (or press CTRL + N)
  • Type the destination email address into the To: field (i.e.: JSmith@YourDomainName.com)
  • Type the message subject into the Subject: field
  • Type your message in the large blank area at the bottom of the new message window
  • Click on the Send button (or press ALT + S) to save the message
  • Either click on the Send and Receive button at the top of Internet Mail, or select the Mail -> Send and Receive menu item (or press CTRL + M) to deliver the message

NOTES: Your outgoing messages will appear in the Outbox before you select the Send and Receive function. The messages are then moved from the Outbox into your Sent Items folder once the messages have been successfully sent. To review a previously sent message, select Sent Items from the Folders: list near the top of Internet Mail and then double-click on the appropriate message.

How do I check for new mail?
  • Either click on the Send and Receive button at the top of Internet Mail, or select the Mail -> Send and Receive menu item (or press CTRL + M)
  • Each incoming message will be listed in your Inbox folder. Select Inbox from the Folders: list near the top of Internet Mail and then double-click on the appropriate message to open it for viewing
  • How do I view the contents of the Inbox, Outbox, Deleted Items, etc. folders?
  • Select the appropriate folder name from the Folders: list near the top of Internet Mail
How do I reply to a message?
  • Highlight or open the message you wish to reply to from within the Inbox folder
  • Either click on the Reply to Author button at the top of Internet Mail, or select the Mail -> Reply to Author menu item (or press CTRL + R). This will create a new message containing the original message contents preceded by quote characters (>) at the beginning of each line
  • Type your reply in the area below, where the quoted text appears.
  • Click on the Send button (or press ALT + S) to save the message
  • Either click on the Send and Receive button at the top of Internet Mail, or select the Mail -> Send and Receive menu item (or press CTRL + M) to deliver the message
How do I forward a received message to another email address?
  • Highlight or open the message you wish to forward from within the Inbox folder
  • Either click on the Forward button at the top of Internet Mail, or select the Mail -> Forward menu item (or press CTRL + F). This will create a new message containing the original message contents preceded by quote characters (>) at the beginning of each line
  • Type the email address you wish to forward the message to into the To: field
  • Make any necessary changes or additions to the original message
  • Click on the Send button (or press ALT + S) to save the message
  • Either click on the Send and Receive button at the top of Internet Mail, or select the Mail -> Send and Receive menu item (or press CTRL + M) to deliver the message

NOTES: This will resend the message with the original message headers listed at the top of the message and quote characters (>) at the beginning of each line, indicating that the message contents are being quoted. When you forward a message in Internet Mail, the return address of the original sender is replaced by your own.

How do I resend a previously sent message?
  • Highlight or open the message you wish to resend from within the Sent Items folder
  • Either click on the Forward button at the top of Internet Mail, or select the Mail -> Forward menu item (or press CTRL + F). This will create a new message containing the original message contents preceded by quote characters (>) at the beginning of each line
  • Type the email address you wish to send the message to into the To: field
  • Make any necessary changes or additions to the original message
  • Click on the Send button (or press ALT + S) to save the message
  • Either click on the Send and Receive button at the top of Internet Mail, or select the Mail -> Send and Receive menu item (or press CTRL + M) to deliver the message
How do I format the look of the text used in my email message?
  • Select the Format -> HTML menu item to enable Formatting
  • Highlight the desired word, sentence or paragraph(s) you wish to format by clicking (and holding) on the beginning of the desired portion, dragging the mouse to the end of the portion and then releasing the mouse button
  • Use the formatting buttons near the top of the new message window (just below the Subject: field) to change the font face, point size, text style, color and many other options. All of the formatting options are also available from the Format menu item.

NOTE: Selecting the Format -> Plain Text menu item clears all formatting from the message. If you decide to make formatting changes again, simply select the Format -> HTML menu item.

How do I enable full email header display?
  • Click on a message
  • Select the File -> Properties menu
  • Select the Details tab

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